NewYork-Presbyterian announced the launch of a new smartphone application for patients of NewYork-Presbyterian Hospital and the NewYork-Presbyterian Regional Hospital Network. Developed by the NewYork-Presbyterian Innovation Center, the app is designed to enhance the patient experience by improving access and communication with the Hospital and its physicians. The New York-Presbyterian app currently allows users to locate a physician, find contact information for appointment scheduling and questions, get directions to the hospital, pay bills, and connect with the hospital on Twitter. But over time, the hospital plans to add many more features. One such feature will include video visits with physicians, which will be used as a follow-up to patients’ in-office appointments or used for remote patient monitoring.
“The health and well-being of our patients is our top priority, and it drives our continued commitment to improving the overall patient experience,” says Dr. Steven J. Corwin, president and CEO, NewYork-Presbyterian. “We treat more than two million patients each year. This technology will allow us to create new touch-points and enhance communication, which benefits both our patients and our physicians. We’re excited about this next step in offering our patients the best possible experience.”
Initial features of the NewYork-Presbyterian mobile application include:
- Find a Physician: Find physicians quickly for any specialty at any NewYork-Presbyterian location.
- Mobile Bill Payment: Use the mobile online payment system to quickly pay bills.
- Hospital Services Information: Get directions to NewYork-Presbyterian hospitals and information about primary care and specialty services, including contact information for appointment scheduling and questions.
- Connect with Us: Access the @NYPHospital Twitter feed for all of the latest news from NewYork-Presbyterian.
The free app is available today (Jan.7, 2016) in the Apple App Store. The Android version will be available in the Google Play Store in February.
“More and more, people are using mobile applications to make important decisions, including managing their personal health,” says Daniel Barchi, chief information officer of NewYork-Presbyterian. “Our mobile application will empower our patients to take control of their healthcare by offering seamless access to a wide array of services from the convenience of their smartphone.”
The NewYork-Presbyterian Innovation Center is already working on new features to include in future updates to the app. Among these features are a visitor’s guide with an interactive map of the Hospital to help patients and their families prepare for their stay, as well as enhanced telehealth features including the virtual follow-up appointments, second opinions and remote patient monitoring.
FOR MORE INFORMATION
SOURCE: NewYork-Presbyterian, www.nyp.org
NewYork-Presbyterian is one of the nation’s most comprehensive healthcare delivery networks, focused on providing innovative and compassionate care to patients in the New York metropolitan area and throughout the globe.
In collaboration with two renowned medical school partners, Weill Cornell Medicine and Columbia University College of Physicians & Surgeons, NewYork-Presbyterian is consistently recognized as a leader in medical education, ground-breaking research and clinical innovation.
NewYork-Presbyterian has four major divisions: NewYork-Presbyterian Hospital is ranked #1 in the New York metropolitan area by U.S. News and World Report and repeatedly named to the magazine’s Honor Roll of best hospitals in the nation; NewYork-Presbyterian Regional Hospital Network is comprised of leading hospitals in and around New York and delivers high-quality care to patients throughout the region; NewYork-Presbyterian Physician Services connects medical experts with patients in their communities; and NewYork-Presbyterian Community and Population Health features the hospital’s ambulatory care network sites and operations, community care initiatives and healthcare quality programs, including NewYork Quality Care, established by NewYork-Presbyterian, Weill Cornell and Columbia.